Kudos to Barnes & Noble

So awhile back, the charging cable for my Nook crapped out. It had a little help- one of the kids dropped the Nook and it hit connector-first. It slowly flaked out from there to the point where it no longer worked.

It was not big deal at the time because the kids inherited a Nook so I used their charging cable. Sadly, that too has expired. Which left us with 2 Nook’s that couldn’t be charged.

Thankfully, both are still under warranty and tonight I happened to be in the area of the closest B&N. I brought the Nooks in to a sales person, who promptly took the serial numbers off of the tab where the micro SD card goes(both Nooks were out of charge so they couldn’t be powered on to get the SN’s), typed them into a computer, hit several more keys and then said “Let me get you 2 new cables.” I waited a couple of seconds and he came back with the cables and handed them to me.

And that was it. Places like B&N get excoriated all the time for what the mess up. I just figured I’d give credit where it’s due when they don’t.