I took the mixer apart last night since it’s out of warranty anyway. The spindle assembly (or ‘planetary’ in mixer parlance) is what broke. Specifically, the drive shaft that extends from the planetary up into the motor housing sheared. That’s a piece of 3/8″ metal, steel I assume. How the hell does that fail while mixing dough?
Anyway, while trying to figure out what to do about the mixer, I came across this.
Reading the reviews, it sounds like it might be the mixer I’d hoped the 600 would be. My big problem is, it’s a Kitchenaid and I don’t buy their “legendary quality” line anymore. Unless it’s “legendary BS.” It’s a new product so I figure that could cut either way: it’s well built because they are trying to rebuild their brand, or it’s going to be chock full of new product glitches for early adopters. The price is steep, but if it’s the last mixer I ever buy then it would be worth it. Plus, it isn’t Hobart steep.
On the other hand, a new planetary assembly looks to be about $35 or so online, assuming I can find the right color. But then I’m probably just waiting for the next thing to fail.
BAH! Stupid decision making.
2 replies on “Mixer Update”
…the only difference is the motor is 1.5 hp, vers/ 500 watts for the Pro 600 … otherwise, couldn’t see much difference in their specs … at least what they listed. I believe they now offer an extended warranty on new products
With all your hits send a copy of your comment on line to the manufacturer. Maybe they figure it out and improve the product. Ya never know. Sometimes the right kind of publicity get results.